These days, a windshield is more than a big piece of glass. There’s a lot of technology embedded in it, or located behind it. These sensors feed data to software controlling automatic wipers and advanced steering systems.
That why the editors at Checkbook.org say it’s important to choose a shop that can replace the glass and calibrate those sensors, if needed
Undercover shoppers at Checkbook.org, the non-profit that rates services, often find that some glass repair shops can replace the windshield, but cannot do the calibration. That means you’ll have to take your car to another company to have that work done.
“You don’t want that,” said Kevin Brasler, Checkbook’s executive editor. “You want to make sure that the place that’s doing the work can do all the work.”
The reason for that is simple: If there’s a problem, then there’s no finger pointing.
“If you get the windshield done one place and then the calibration work done in another place, what if things aren’t working?” Brasler asked. “One shop may blame the other place, and then you’re just caught in the middle. It’s better to deal with one place. If there’s a problem, then you know where to go to get it put right.”
More Info from Checkbook.org: Auto Glass Repair & Replacements (This story includes the Consumerpedia podcast Auto Glass Class: How to Get Repairs and Replacements.
Checkbook is an independent, non-profit, subscriber-based consumer rating and education service. As a courtesy to Northwest Newsradio listeners, you can use this special link (until October 15, 2022) to get ratings for 159 auto glass repair and replacement shops in the Puget Sound area.
